Shopping CartReturn Policy
We're sorry you are not happy with your Oobees order. If you find it necessary to return your order, you may do so within 45 days of receipt. Please follow these simple instructions:
1. Securely package your order and fill out the return. Please explain why you're returning your order. You may download a return form here.
In order to view, fill out, and print the downloadable return form, you will need to have ADOBE Acrobat Reader installed on your computer. If you do not have ADOBE Acrobat Reader, you can download it here.
2. For your protection, we suggest return shipment via UPS, U.S. Mail - Insured or Priority Mail, or another traceable method. Oobees cannot be responsible for return merchandise lost in transit to our warehouse. Sorry, shipping fees are non-refundable unless your item is deemed to have a manufacturer's defect.
3. We'll process your return or exchange once it's received and either credit your charge card or send your requested replacement.